Frequently Asked Questions
There are several questions that are frequently asked prior to coming to the island, so here is a kind of Q & A – which we feel may help those coming for the first time.
How do I get from the airport to the island?
A. A Tavarua Island bus or van will meet you at the airport and transport you to the boat launch, where an island boat will take you out to the island. The van ride is about 35-45 minutes and the boat ride is an additional 20-25 minutes. The van or bus is air conditioned for comfort. Porters will help with your luggage and board bags. It is a good idea to have some slaps or thongs for this trip – especially at lower tides.
You can also arrange for a quick and beautiful helicopter ride to and from the island directly from the airport. Please contact firstname.lastname@example.org or the island prior to your travel for arrangements.
Most guests arriving on the early morning flights will stop for a breakfast prior to coming to the boat launch. This breakfast is NOT included in the tour package.
Arriving on the island – what do I need to do?
Our Island staff will carry all your luggage directly to your bures. You can unpack your boards and store them in our beachside racks or at your bure. You will need to come to the office to sign a waiver, accommodation sheet and give us an impression of your credit card. Every person is required to sign the waiver – and parents/ care givers can sign for their children. We accept Visa, Mastercard, and American Express.
What essentials do I need to bring?
Sun protection is key – so a hat, sunglasses, and sun-screen are necessary and useful to bring. Many guests bring a lite board bag for transporting their board to and from the surf in the boats, and a waterproof bag for the necessary surf gear. We also recommend a simple first aid kit to keep in your bure. Our boutique carries most of the necessities should you forget anything at home.
Is everything included in my booking fee?
Not everything. Your transport (van or bus) to the boat launch is not included – the round trip cost is $82US and it will be added to your final invoice. Any purchases you make at the island bar, mini-bar, boutique and spa services are also not included, plus there is a 25% (VAT and STT tax) that will be added to your final bill. (Prices subject to change)
Your accommodation includes three meals a day as well as the use of resort facilities including fishing, SUP, kayaks, snorkel gear, gym, skate gear for half pipe, tennis equipment as well all the boats to and from the surf breaks.
We normally have an island photographer here that shoots guest activities both on land and in the water during your stay. These are great mementos of your vacation. Purchase of these photo packages is through the island photographer directly. It’s a good idea to bring some cash for these transactions.
Do I need to bring or exchange money before coming?
It is always a good idea to have some cash on hand – but you do not have to exchange it. We accept all currencies.